Incomplete assignment results page data
Incident Report for Shadow Health
Resolved
At 1335 ET 08/28/2019 we became aware that some users were seeing incomplete results displayed for their assignment attempts. Depending on the assignment, this included missing or incomplete assignment score calculations.

The issue was traced to an incorrect configuration starting at 1130 ET 08/28/2019 that sent background jobs such as score calculations to worker processes which did not have the ability to calculate the scores. The configuration has been fixed and all affected attempts have had their results and scores recalculated, as of 1530 ET 08/28/2019.
Posted Aug 28, 2019 - 15:54 EDT
This incident affected: Shadow Health Portal.