Postmortem -
Read details
Oct 16, 10:18 EDT
Resolved -
The issue has been resolved and our team is monitoring systems for stability. All platform functionality should be available at this time including student assignment attempts.
Oct 14, 12:18 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 14, 12:10 EDT
Update -
Primary service restoration is nearing completion but background workers are experiencing network connection issues which we are working to resolve.
Oct 14, 11:48 EDT
Update -
Service restoration continues.
Oct 14, 11:05 EDT
Update -
Service restoration is in progress.
Oct 14, 10:27 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 14, 09:50 EDT
Identified -
We have identified an issue with the Shadow Health Platform that is affecting users. Our engineers are currently working to solve the issue.
Oct 14, 09:12 EDT
Update -
We are aware of an issue that might be affecting users. Our engineers are looking into the problem. We will update when more information is available.
Oct 14, 08:27 EDT
Investigating -
We are currently investigating this issue.
Oct 14, 08:26 EDT