Shadow Health Status Page
All Systems Operational

About This Site

Welcome to the Shadow Health Status page

Shadow Health Portal ? Operational
Cloud Provider Operational
Services API: us-east-1 Operational
DNS Operational
Compute Operational
Compute: us-east-2 Operational
Serverless: us-east-1 Operational
Serverless: us-east-2 Operational
Database: us-east-2 Operational
Database: us-west-2 Operational
Usage data: us-east-1 Operational
Usage data: us-east-2 Operational
Storage: us-east-2 Operational
Storage: us-west-2 Operational
Registry: us-east-2 Operational
Learner Support Operational
Learner Support Operational
3rd Party Services Operational
Credit Card Processor Operational
Automated system emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Postmortem - Read details
Oct 16, 10:18 EDT
Resolved - The issue has been resolved and our team is monitoring systems for stability. All platform functionality should be available at this time including student assignment attempts.
Oct 14, 12:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 12:10 EDT
Update - Primary service restoration is nearing completion but background workers are experiencing network connection issues which we are working to resolve.
Oct 14, 11:48 EDT
Update - Service restoration continues.
Oct 14, 11:05 EDT
Update - Service restoration is in progress.
Oct 14, 10:27 EDT
Update - We are continuing to work on a fix for this issue.
Oct 14, 09:50 EDT
Identified - We have identified an issue with the Shadow Health Platform that is affecting users. Our engineers are currently working to solve the issue.
Oct 14, 09:12 EDT
Update - We are aware of an issue that might be affecting users. Our engineers are looking into the problem. We will update when more information is available.
Oct 14, 08:27 EDT
Investigating - We are currently investigating this issue.
Oct 14, 08:26 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.