Shadow Health Status Page

All Systems Operational

About This Site

Welcome to the Shadow Health Status page

Shadow Health Portal ? Operational
Cloud Provider Operational
Services API: us-east-1 Operational
DNS Operational
Compute Operational
Compute: us-east-2 Operational
Serverless: us-east-1 Operational
Serverless: us-east-2 Operational
Database: us-east-2 Operational
Database: us-west-2 Operational
Usage data: us-east-1 Operational
Usage data: us-east-2 Operational
Storage: us-east-2 Operational
Storage: us-west-2 Operational
Registry: us-east-2 Operational
Learner Support Operational
Learner Support Operational
3rd Party Services Operational
Credit Card Processor Operational
Sales Tax Calculation Operational
Automated Email Processor API v3 Operational
Automated Email Processor SMTP Operational
Automated Email Processor API v2 Operational
Bookstore Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Biweekly Scheduled Maintenance Nov 21, 2025 07:00-09:00 EST

Shadow Health will be undergoing biweekly scheduled maintenance between 7am ET and 7:30am ET. Attempts will be disabled during this time period. Once the maintenance window concludes, assignments will be available again.
Posted on Jul 09, 2025 - 10:09 EDT
Nov 7, 2025
Biweekly Scheduled Maintenance
Completed - The scheduled maintenance has been completed
Nov 7, 07:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 EST
Scheduled - Shadow Health will be undergoing biweekly scheduled maintenance between 7am ET and 7:30am ET. Attempts will be disabled during this time period. Once the maintenance window concludes, assignments will be available again.
Jul 9, 10:09 EDT
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Investigating Issues with Shadow Health LMS
Resolved - This incident has been resolved.
Oct 27, 12:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 11:55 EDT
Update - We are continuing to work on a fix for this issue.
Oct 27, 11:55 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 11:55 EDT
Investigating - We are aware of an issue that might be affecting users. Our engineers are looking into the problem. We will update when more information is available.
Oct 27, 11:44 EDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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